Selling magic

January 28, 2010  |  Published in Links

Verizon launched a Droid ad two months ago that essentially let the world know how doomed they were. The ad showed a bunch of “iDon’t”s. iDon’t have 5 megapixels. iDon’t have multitasking. Item after item of flaws in the iPhone that this new technology could solve.

Apple, meanwhile, showed a phone that could speak foreign languages at you, identify birdcalls in the wilderness, guide you through cities. They weren’t selling technical features. They were selling you magic. Real magic. The kind of magic where, thanks to world-class designers and programmers and marketers, it actually comes true.

The iPad is a 10” computer with a 16GB flash drive and multitouch technology. What makes that so worthwhile? Haven’t we seen this before? How is this better than a Windows tablet or a netbook?

Here’s why. Apple’s not actually selling a computer. Or a flash drive or multitouch. They needed to make those things for their product, but that’s not what the product is. The product is, simply put, a magical screen that can do anything you ever want it to, no matter what that is.

Here you go. It’s five hundred dollars. If you pay me that, I will give you this magical thing that can do anything. You don’t have to read a manual. It will do anything, and it will do it right now, out of the box.

Ah, the Droid. Remember when that was the big thing in tech, just three months ago?