On speech recognition

March 18, 2005  |  Quotes

From designer Jon Hicks, who was travelling to SXSW and encountered one of those voice-activated help-lines when calling about his missing bags.

“Please state your last name after the tone I’msorryIdidn’thearthat.” ?!!

“Please state your last name.” HICKS

“I think you said Hickson. H-i-c-k-s-o-n. Is this correct, please state yes or no” NO!!

“You said no. Lets try again. Please state your last name” HICKS

“I think you said Heaters. H-e-a-t-e-r-s. Is this correct, please state yes or no” NOOOOOOO!!!

“Thankyou, accesssing your records now. (bidee-bidee-bidup-bidee-bidee-bidee). Thankyou for waiting Mr Heaters, your baggage arrived yesterday…”

Poor results for British accent over a voice-recognition system in Texas? Who’d’ve thunk.

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