Got this from the Immigration Checkpoints Authority today.
>Dear SOON YIN JIE,
>
>Thank you for using iC Online.
>
>We wish to inform you that your registration is pending due to the following reason(s) :
>
>1. THE FACIAL IMAGE IS TOO BIG
>2. THE PHOTOGRAPH SUBMITTED IS NOT ACCEPTABLE
>
>Please adjust and resubmit your photograph showing more of the shoulder (as in current iC) so as to enable us to process the application. Thank you
>
>Please resubmit the relevant image file(s) using the following iC Online’s URL:
>
>For any clarification, please contact us at 63916361/63916410. Thank You.
>
>
>Yours sincerely,
>iC Online Administrator
>IC Section
>Citizen Services Centre
>Immigration & Checkpoints Authority
So my facial image is too big, and they want me to “show more shoulder” before my photo will be “acceptable”? Awesome. This was my reply.
>Dear IC ONLINE ADMINISTRATOR,
>
>Thank you for your email.
>
>I wish to inform you that your email is annoying due to the following reason(s):
>
>1. YOUR CAPS LOCK KEY IS STUCK.
>
>Please adjust and resubmit your point-form paras showing fewer capital letters (as in the rest of your text) so as to enable us to read it without imagining you shouting. Thank you
>
>For any clarification, please search for “email etiquette” online. Thank You.
>
>Yours sincerely,
>A Citizen