MY FACIAL IMAGE IS TOO BIG

Got this from the Immigration Checkpoints Authority today.

Dear SOON YIN JIE,

Thank you for using iC Online.

We wish to inform you that your registration is pending due to the following reason(s) :

1. THE FACIAL IMAGE IS TOO BIG
2. THE PHOTOGRAPH SUBMITTED IS NOT ACCEPTABLE

Please adjust and resubmit your photograph showing more of the shoulder (as in current iC) so as to enable us to process the application. Thank you

Please resubmit the relevant image file(s) using the following iC Online’s URL:

For any clarification, please contact us at 63916361/63916410. Thank You.

Yours sincerely, iC Online Administrator IC Section Citizen Services Centre Immigration & Checkpoints Authority

So my facial image is too big, and they want me to “show more shoulder” before my photo will be “acceptable”? Awesome. This was my reply.

Dear IC ONLINE ADMINISTRATOR,

Thank you for your email.

I wish to inform you that your email is annoying due to the following reason(s):

1. YOUR CAPS LOCK KEY IS STUCK.

Please adjust and resubmit your point-form paras showing fewer capital letters (as in the rest of your text) so as to enable us to read it without imagining you shouting. Thank you

For any clarification, please search for “email etiquette” online. Thank You.

Yours sincerely, A Citizen